User Experience Researcher & Designer

Brooklyn Digital Foundry is a brand, web, and content agency that helps clients change how they use digital platforms and how they engage their audiences. We’re a small, skilled crew making a big impact for great clients.

We’re looking for a hybrid researcher/designer (aka Digital Strategist) eager to dive into a tightly knit, integrated team with producers, designers, and developers. Strategists at Brooklyn Digital Foundry lay the foundation for all our work, helping clients understand best practices and envision innovation through a suite of tools including stakeholder interviews, market research, user testing, user personas, content audits, site maps, wireframes, prototypes, and more. Strategist responsibilities span 5 key categories – brand strategy, digital strategy, digital design, presentation and facilitation, and supporting the agency. With your teammates, you’ll balance the needs of clients and users to create visually-dynamic and user-centered interactive experiences.

If you bring a genuine passion for digital, have a serious drive to always improve, and are ready to get to work – let us know.


  • Create insight-driven, results-centered strategies for web, from initial research to brainstorming, wireframing, design, and production
  • Perform detailed evaluation of client's business environment including stakeholder needs, capabilities, content audits, comparative audits, feature lists, target goals, and trend analyses to identify unique market opportunities and threats
  • Support projects with consumer research, market research, search optimization, key performance indicators, user tests, online surveys, sitemaps, case studies, and more
  • Collaborate closely with Client Service, Design, and Technology teams throughout engagements to ensure fidelity to user and business goals
  • Facilitate knowledge transfer by annotating high fidelity designs, documenting decisions, and providing client support such as content management system trainings and best practices documentation.
  • Structure and present recommendations to studio teams and clients for approval, advise on active and anticipated client engagements for missed opportunities
  • Provide strong editorial point of view for copywriting
  • Be curious! Scour culture for new and amazing uses of technology, data and design to create unparalleled experiences. Share knowledge within and beyond our team


  • 2-4 years of experience in web strategy or user experience roles required; digital agency experience preferred
  • Broad strategic experience and skills across information architecture, user experience and interaction design, brand strategy and positioning, and digital content.
  • Experience leading facilitation with clients; experience leading workshops and design thinking exercises a plus
  • Excellent organization and communication/facilitation skills, attention to detail, and the ability to clearly and concisely articulate complex concepts for a variety of audiences
  • Knowledge of digital products and the digital marketing landscape required, in particular knowledge of best practices for web (.i.e. responsive web design, modular design)
  • Basic understanding of Google Analytics, Google Event Tracking, and Google Tag Manager
  • Basic understanding of data architecture within Content Management Systems
  • Basic understanding of HTML, CSS and JavaScript and how APIs function
  • Basic understanding of user testing methodologies/methods/tools.
  • A strong editorial point of view for copywriting

Brooklyn Digital Foundry is a welcoming studio and encourages applications from diverse candidates. All positions are remote and based on US Eastern time zone schedules.

To apply, please send your resume to Other materials such as professional websites, portfolios, and work examples are appreciated.

We look forward to hearing from you!

(No recruiters, please.)