Senior User Experience Researcher & Designer

Brooklyn Digital Foundry is a mission-driven brand, web, and content agency that produces effective, beautiful solutions for our clients’ most critical challenges. In only the past year, we’ve launched a virtual ed-tech incubator, breathed life into an electric vehicle startup, helped children with special needs get the therapy they deserve, and won an inaugural Anthem Award for our work on the climate crisis.

Our success is your opportunity. We’re a rapidly growing studio, and we need experienced talent to help us deliver great results for amazing clients. So take a moment and see if one of these sounds like you:

  • A: A truly senior-level hybrid researcher/designer capable of working autonomously on complex engagements. You know how to build a strategic case from the ground up, work iteratively and collaboratively through IA and UX, and validate your work at every step. You’re comfortable making prototypes, workshopping technical solutions, and presenting to executive-level stakeholders.
  • B: An experienced candidate with many of the skills from option A, looking to take the next step in their career.

Our interviews are designed to ensure we don’t waste our time or yours. We’ll ask as many questions about who you are as we do about what you can do, but we’ve got to start somewhere. The first question in our interview process will focus on the two roles above, so please be prepared to speak to which camp you’re in and what makes you a good fit for our team.

Below are additional details – responsibilities, qualifications, benefits. But above all, it’s important to state clearly that the Foundry is a diverse workplace where all are welcome. We encourage candidates of every race, culture, belief, and orientation to apply.

We look forward to hearing from you.


  • Discovery – Develop deep understanding of our clients’ needs. Review materials, interview stakeholders and users, survey teams and audiences, compare competitors, evaluate analytics, assess IA and usability, and more.
  • Foundations – Build the strategic working context. Conduct workshops, develop personas, map user journeys, factor business, market, and audience objectives and expectations, produce findings and recommendations.
  • Planning – Create the road map. Integrate strategic, creative, and technical considerations. Facilitate feature planning and prioritization. Generate alignment. Guide backlog production.
  • Design – Shape access and experience. Convert ideas to systems. Tailor architecture, design wireframes, make prototypes, test assumptions. Iterate.
  • Collaboration – Do it all as part of a team. Continuously work with producers, designers, and technologists to make our work and studio better – on your projects, on other projects. We’re a community of people who want the best. We teach each other; we learn from each other.
  • Communication – Share what we think and what we make. Leave your ego behind and foster real, open conversations with teammates and clients alike. Know what to learn from and what to fight for.


  • Minimum of 4 years of experience in web strategy and user experience roles, whether in an agency or product role. This is a requirement.
  • The skills needed to deliver the Responsibilities listed above. If you’ve done it, you know what we mean.
  • Bonus points for experience with brand strategy and positioning, market analysis, design thinking, systems and product design, analytics evaluation, data analysis, data architecture, editorial writing, and web development.


  • Leadership and colleagues who care about the work and each other
  • Clients who do meaningful work and respect our expertise
  • The autonomy a remote workplace centered on trust and accountability
  • Competitive compensation
  • Generous paid time off
  • Medical and dental insurance
  • 401k
  • Paid parental leave (primary and secondary caregivers)
  • Mental health leave
  • Periodic full and small-group gatherings

Brooklyn Digital Foundry is a welcoming studio and encourages applications from diverse candidates. All positions are remote and based on US Eastern time zone schedules. Candidates must be eligible to work in the United States.

To apply, please send your resume to Other materials such as professional websites, portfolios, and work examples are appreciated.

We look forward to hearing from you!

(No recruiters, please.)